Shipping Policy – Wellth House

At Wellth House, we aim to deliver your orders quickly, safely, and efficiently. This Shipping Policy explains how we process and deliver orders for our products, including diabetes books, diaries, clothing, and electric massage accessories.

1. Order Processing Time

• All orders are processed within 1–3 business days after payment confirmation
• Orders are not processed on weekends or public holidays
• If there is a delay, we will notify you by email or phone

2. Shipping Time

Delivery times vary depending on your location:

• Local orders: 3–7 business days
• International orders: 7–15 business days (may vary by country and customs)

Please note that delivery times are estimates and may be affected by courier delays or customs processing.

3. Shipping Charges

• Shipping fees (if applicable) will be calculated at checkout
• We may offer free shipping promotions from time to time

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS so you can monitor your delivery status.

5. Incorrect Address

Customers are responsible for providing accurate shipping details.
We are not responsible for:

• Delayed delivery
• Lost packages
• Returned shipments due to incorrect or incomplete addresses

6. Lost or Delayed Packages

If your order is significantly delayed or lost:

• Contact us immediately
• We will work with the courier service to resolve the issue

7. Customs & Duties (International Orders)

• International customers may be responsible for customs fees, import duties, or taxes
• These charges are determined by your country and are not included in our prices

8. Delivery Issues

If your package arrives damaged or incorrect:

• Contact us within 48 hours of delivery
• Include photos and order details for faster resolution

9. Contact Us

For any shipping-related questions, please contact:

Wellth House Support Team
Email: support@wellthhouse.com (replace with your real email)
Website: https://wellthhouse.com (if applicable)